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*ElectronicsTech
*ElectronicsTech, Technician
Category: Consumer Electronics
Satisfied Customers: 9248
Experience:  Customer Service Support and Repair Technician
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My son has an Archos Gamepad and cant remember his lock screen

Customer Question

My son has an Archos Gamepad and cant remember his lock screen code is there any other way he can open his gamepad?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  *ElectronicsTech replied 2 years ago.
Hi,
My name is Randy, I will assist you.
I am sorry to hear that you are having this issue.
Please follow these steps>
1. Turn off your Tablet. 2. Hold the vol up + power button for about 10 seconds until you enter the recovery mode. 3. select the wipe data/factory reset(To select use the volume up and volume down and to confirm use the power button) 4. Select the wipe cache partition. 5. Select Reboot.

Expert:  *ElectronicsTech replied 2 years ago.

Please let me know if this does not work and we will continue troubleshooting this issue.
Customer: replied 2 years ago.

Tried that and it still didnt work

Expert:  *ElectronicsTech replied 2 years ago.
okay, sorry about that.
What is the model number of the Archos?
Customer: replied 2 years ago.

Archos Gamepad 8GB WW

Expert:  *ElectronicsTech replied 2 years ago.

Okay thank you> Please follow these steps to enter into the Recovery screen

- Turn off the device and wait 10 seconds.
- Press and hold the volume + button while powering on the device.
- Keep the volume + pressed until the Recovery mode starts (white screen).
- To move from one option to another, use the volume buttons. To select an option, press the ON/OFF button Then choose Format System: Formats the internal memory. All data (music, photos, videos, etc.), applications and settings are erased.
Customer: replied 2 years ago.

As i am holding them Archos is coming up vibrating then shutting down

Expert:  *ElectronicsTech replied 2 years ago.
Try this please>- Turn off the device and wait 10 seconds.
- Press and hold the volume + button while pressing the power button.
- As soon as the Tablet powers up Release the power button but Keep the volume + pressed until the Recovery mode starts (white screen).
- To move from one option to another, use the volume buttons. To select an option, press the ON/OFF button Then choose Format System:

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