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*ElectronicsTech
*ElectronicsTech, Technician
Category: Consumer Electronics
Satisfied Customers: 9896
Experience:  Customer Service Support and Repair Technician
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Is my iPod Nano Knackered? It won't charge , Screen is grey

Customer Question

Is my iPod Nano Knackered? It won't charge , Screen is grey and controls are inoperative.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  *ElectronicsTech replied 2 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
This could be a glitch in the software and the iPod needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons. Please let me know if this does not work for you and we will continue working on your issue.
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