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Michelle
Michelle, Technician
Category: Consumer Electronics
Satisfied Customers: 4675
Experience:  Bsc in Computer Science
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Panasonic viera tv red st***** *****ght flashing unit will not

Customer Question

Panasonic viera tv red st***** *****ght flashing unit will not power on
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Unplug he power cable from the wall socket to the tv and wait for 3 mins
while the tv is unplug push and hold down the power button on the tv for 30 seconds.
plug in the power and turn on the tv make sure the tv is connected to a video source correctly either a dvd player or your tv settop box.
as the tv powers on you will Press the menu butto and go down to setup and press ok you will see another drop down menu use the arrow key to scroll down and go to page 2 of 2 and then select system menu and press ok now look for shipping condition and as its highlighted press ok and select yes.
Then tv will start backup as its brand new taken out from the box.
let me know if you find any problem following the steps.
I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley below and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further
Customer: replied 1 year ago.
That did not work the red light is still fussing. It flashes twice with a pause of about 3 seconds and then flashes twice etc
Expert:  Michelle replied 1 year ago.
let me know the model number of the tv
Expert:  Michelle replied 1 year ago.
let me know the exact blinking times red light
how old is the tv date of purchase.
Customer: replied 1 year ago.
As I said above it blinks 2 times a pause of 3 seconds and then it blinks 2 times etc etc
Where will I find the model number?
I asked for text alerts why am I not getting them?
Expert:  Michelle replied 1 year ago.
You can find the model number at the back on a bar coded sticker.
How old is the tv?
Customer: replied 1 year ago.
The model is TH-42PZ85B
Serial number FE-8223118
I don't know how old is it maybe 5 years
Expert:  Michelle replied 1 year ago.
I am sorry about the delay.
just to make sure about the problem and identify the cause i have come to a conclusion that the tv has a problem with its power supply unit a 15volt dc area which provides a standby power to the unit is bad.
i am attaching a video link basically a 10 blink and 2 blink is related to the same problem with the power supply unit, the tv will require a repair and its worth to get it repair.
Attaching a video link just for your reference however the model might differ.
https://www.youtube.com/watch?v=LjpGKaBt8hg

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