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Check the tab in safe mode if it still crashes or not. To boot the tab in safe mode, long press the power button until the power options menu appears (i.e power off, airplane mode, restart). Now long press the Power off option. You will then be asked to reboot into safe mode. Tap the OK button. Reply if it still crashes?
Is it turning off automatically?
When the power option comes, you have to touch and hold the power off option then safe mode screen will be displayed. Are you doing this way only?
CLICK HERE and then press I Agree. A file will get downloaded. Just open/run that file to start the remote desktop session.
Hi, What problem is being faced by you?
Start the remote desktop session so that I can help you out. Click the above link which I just gave you.
Start the session.
Press I Agree and open the file which gets downloaded.