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marciaphoto
marciaphoto, Customer Service
Category: Digital Cameras
Satisfied Customers: 848
Experience:  20 years experience photographing weddings and family photography full time. Canon Camera preference On-line Camera Technician.
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My Panasonic Lumix DMC-TZ3 Screen shows all images in pink

Customer Question

My Panasonic Lumix DMC-TZ3 Screen shows all images in pink & looks all runny ?? Tried changing the battery etc.
Submitted: 4 years ago.
Category: Digital Cameras
Expert:  Nick H. replied 4 years ago.
Hello, and thanks for your question. My name is Nick and I will help you today.

Was the camera dropped?

Please transfer your photos to computer. Do the photos look pink?

When and where did you purchase your camera?
Customer: replied 4 years ago.
Relist: No answer yet.
Expert:  adamd-mod replied 4 years ago.
Hello there

An expert replied to your oriignal question with a follow up info request, did you not see it?
Customer: replied 4 years ago.
Relist: No answer yet.
Still no answer after over a month ?? Please return the £17 to my credit card asap.
Expert:  marciaphoto replied 4 years ago.
Hello and thank you for choosing JustAnswer.com.

What is most likely is that your ccd sensor is the issue.

You mentioned that the photos are pink and look runny. Have you downloaded the images to your computer? If you have and the photos look the same, then what has happened is your ccd sensor has failed. The ccd sensor is what converts light into electrons which in turn is what the camera uses to create your image. The sensor needs to be replaced in a repair shop. Would you like me to help you find a local shop? I would need your postal code to do so.

Please let me know if I can be of additional help.
Marcia

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