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Nick H.
Nick H., Hobbyist
Category: Digital Cameras
Satisfied Customers: 8276
Experience:  Working with Digital Cameras for the last 5 years.
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When I go into " Video File Management & Edit" a screen comes

Customer Question

When I go into " Video File Management & Edit" a screen comes up to say IMxbrowser.exe has stopped working
Can you help please
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is Nick and I will help you today.

Are you referring to the software on your computer?

If yes, is your computer using Windows 8, 7, Vista, or XP?

Nick
Customer: replied 3 years ago.

Vista 7 system.


The software is Pixela supplied with the cannon video LegriaHFR16

Customer: replied 3 years ago.


system Vista 7


 


It is the software on the computer which does not work


 


The video camers is a Cannon and it came with Pixela software

Expert:  Nick H. replied 3 years ago.
Thanks for your info and reply.

What model is your camera? I can help you find the current software.
Customer: replied 3 years ago.


Good morning


 


The camera is a Cannon Legria HFR16.


 


The software system is up to date as I have already checked and done that ( it comes up and says your system is up to date

Expert:  Nick H. replied 3 years ago.
Gareth,

Thanks so much for your info and reply. What you can do now is to uninstall the ImageBrowser program on your computer.

CLICK HERE or go to http://support-au.canon.com.au/contents/AU/EN/0200234002.html to download and install ImageBrowser. Run the program. See if it will work or still give you the same error message.

Nick

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