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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 37518
Experience:  Camera Repairman
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the battery symbol keeps flashing on my eos7d even dough there

Customer Question

the battery symbol keeps flashing on my eos7d even dough there are recharged batteries inserted
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

It can be a fault with the batteries.

If you put different batters in, do you still have the problem?
Customer: replied 3 years ago.

same problem

Expert:  Richard replied 3 years ago.
Thanks,

which batteries do you have installed, are they Lithiums?

Customer: replied 3 years ago.

Li-ion

Expert:  Richard replied 3 years ago.
Thanks

Use a sharp knife and scratch where the battery connection is, do this lightly.

Remove any grime and dust then put the batteries in and tell me if it is still flashing please.
Customer: replied 3 years ago.

cleaned the battery terminals but battery still flashing on screen .nothing else showing on screen only battery symbol


 

Expert:  Richard replied 3 years ago.
The batteries you replaced when I asked you, were these brand new batteries?

Customer: replied 3 years ago.

fully charged,not brand new.Even with the camera switch turned to off the battery symbol still flashes until i take out batteries

Expert:  Richard replied 3 years ago.
Thanks Mick

It is either the internal power supply or Battery indicator that has faulted.

We have eliminated the batteries and the connections as the cause, which leaves either of these as the issue.

I am really sorry about this and you are going to have to return the device to have it repaired. It will be covered by the warranty if this has not expired , and the repair will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 3 years ago.

THANKS RICHIE.

Expert:  Richard replied 3 years ago.
Your most welcome

If you need anything else, please let me know.

And please remember to rate my service

Thank you