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Ask Freddy M. Your Own Question
Freddy M.
Freddy M., IT Technician
Category: Digital Cameras
Satisfied Customers: 18398
Experience:  Years of experience.
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I purchased canon ixus 255HS in June this year but I cannot

Customer Question

I purchased canon ixus 255HS in June this year but I cannot get it to load images to my computer
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Freddy M. replied 3 years ago.

.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What version of windows or mac is on the computer?
.

Customer: replied 3 years ago.

Windows 8

Expert:  Freddy M. replied 3 years ago.
The disc for this camera was made before windows 8 was released.
So it does not contain the correct software for windows 8.

Please try using this download to install it: Click Here
The download button is near the bottom.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.

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Customer: replied 3 years ago.

Sorry I was unable to download the programme - not very satisfied

Expert:  Freddy M. replied 3 years ago.
What happened when you tried to?
And as I said before if it does not work all you have to do is click on reply to expert so we can continue.
If you said that simply because you thought it was the only way to get this site to give you a refund and this to be free let me know so I can send in a refund request for you.
.
Customer: replied 3 years ago.

Sorry I was unable to download the answer

Expert:  Freddy M. replied 3 years ago.
It seems you missed my reply so here it is again just in case:

What happened when you tried to?
And as I said before if it does not work all you have to do is click on reply to expert so we can continue.
If you said that simply because you thought it was the only way to get this site to give you a refund and this to be free let me know so I can send in a refund request for you.
.
Customer: replied 3 years ago.

I would wish a refund

Thank you,

Cameron McKiddie