How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 31121
Experience:  Camera Repairman
32989067
Type Your Digital Cameras Question Here...
Richard is online now

My cannon 650d was accidenttally drop to water, i mannaged

Customer Question

My cannon 650d was accidenttally drop to water, i mannaged to tear it down and dry the PCB, assembled again try to turn on but the display is in red letters saying. Changed The Battery Pack, the battery is 100% okay. Is it the software is affected?
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

It wont be the software, but on the contacts for the battery pack, scratch them contacts with a sharp knife to remove any calcium build up from the water, that can cause this problem.

Do this and Let me know the results please

Thank you
Customer: replied 3 years ago.

i ve done it already i cleaned the batterry contacts connected to pcb and i borrowed my sister batterry pack still doesnt turn on,

Expert:  Richard replied 3 years ago.
Then the mainboard has faulted Ian, due to the water damage.

It will be a component on the board that has shorted out, and is not detecting the battery correctly.

They do not sell these seperately sorry (it is not economically feasible) and will require the Cannon to be replaced sorry.

you can attempt a warranty claim if the water damage is not apparent (you would have seen this when taking it apart)

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 3 years ago.

any websites that you can recomend i would like to buy the power supply PCB

Expert:  Richard replied 3 years ago.
Amazon will always have the best prices and I have this link for you Ian

http://www.amazon.co.uk/Canon-ACK-E8-Adapter-Digital-Camera/dp/B0037NZ2MI

Feel free to ask if you would like more information please.

Customer: replied 3 years ago.

How many question im allowed to? Do i pay in every question?

Expert:  Richard replied 3 years ago.
It is per a question.

You can make as many messages as needed in that question.

But if you have a new question, you need to make a new one from it Ian,

If you would like any additional information or assistance on this question, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    334
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    181
    I'm a photographic equipment technician with over 25 years in the business