How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., IT Technician
Category: Digital Cameras
Satisfied Customers: 18398
Experience:  Years of experience.
15852642
Type Your Digital Cameras Question Here...
Freddy M. is online now

I have a Canon Printer PIXMA iP6600D and I cannot install the

Resolved Question:

I have a Canon Printer PIXMA iP6600D and I cannot install the software from the original CD on my new AppleMac computer
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Freddy M. replied 3 years ago.
.
Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
What version of Mac OS is on the computer?
If your not sure click on the apple menu, and then about this mac it should be something like 10.8 for example.
.
Customer: replied 3 years ago.

The Mac OS version is MacBook Pro. OSX version 10.9

Expert:  Freddy M. replied 3 years ago.
.
Unfortunately your printer is not compatible with OS 10.9 which means you will not be able to install it.
If you would like me to I would be happy to help you find a machine that is compatible.
There is no way to install this printer on the MacBook unfortunately.
.
Customer: replied 3 years ago.

Thank you for looking into this, rather upsetting, it seems that I shall have to replace my perfectly good printer.


 


Thank you for your help.


 


Terence

Expert:  Freddy M. replied 3 years ago.
.
You're welcome and if you would like I would be happy to help you find a replacement, I sincerely XXXXX XXXXX would release drivers for newer operating systems.
If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
.
Freddy M. and other Digital Cameras Specialists are ready to help you

Related Digital Cameras Questions