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Well, I've successfully managed to download Norton Security and something called MySearchdial, neither of which I wanted!! But I still cannot open that file! Anyway, why would it be in Word when it should be some kind of applciation with a shortcut on my desktop? I'm sory ot be such an idiot but so far, no good...
The Zip Opener Setup Wizard is what loaded the other Norton and Mysearchdial programmes I do not want! The file you stipulate is the one I have but it's a Word file and unreadable. I don't know how to get the Zip Openener to make it readable.
The file converter says Select the encoding that makes your document readable.
Windows Default (which doesn't work)
OK Nick, I definitely got further than previously because it opened the file - thank you - and would have upgraded my ZoombrowserEx application except that it could not detect my camera ... which may be my original problem because normally it just opens up by itself (after I put the Canon disc in) and downloads the photos. I think I probably need to take the camera connections in to be seen by someone...
Nick, I really must get rid of this Mysearchdial which downloaded with the ZipOpener - please can you help?
I already tried the Uninstall route. It's gone from the list but it's still hijacking my home page! I also googled it and went into Tools, then AddOns then Extensions and removed it from there too but STILL I can't get it off my homepage!
As for the camera, I went to a camera shop, bought a card-reader at their behest and problem solved. I don't know why it wouldn't detect my camera when it was plugged in... thanks for trying.
What else will I lose besides the MySearchDial virus?