How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask michelleclive Your Own Question

michelleclive
michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 4968
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
26798893
Type Your Digital Cameras Question Here...
michelleclive is online now

I have brought a new CF memory card for my canon EOS D30 as

Customer Question

I have brought a new CF memory card for my canon EOS D30 as I insert the card an error message pops up on the small screen saying Err CF, all the pins are straight and there is not dust in the compartment where the card slots in, it there something wrong with the camera or is it the CF card if the card whats the best one to get?
Thanks
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  michelleclive replied 3 years ago.

michelleclive :

Hi there, I am Michelle, and i am a licensed Camera repair professional, i see you are asking about your camera memory, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.

michelleclive :

Use a flashlight and magnifier to look into the card slot to make sure that all of the pins are straight. A single bent pin will cause the problem that you are experiencing. Unless you possess exceptional skill this issue is not user repairable and will require professional service to replace the entire connector.

If the pins all appear to be ok, do a hard reset on the camera by removing the main battery, memory card, and the date battery using the information below. Once these have been removed, turn the camera to "ON" and allow it to sit for ten minutes. Turn the camera to "OFF", re install both batteries and the memory card and try it out. Please let me know the result.

Customer:

I used the advice that you gave me and double checked the pins as well as doing a hard reset in the end the error was still popping up so I tried to format the memory card and it worked fine after that. I would like to say thank you for your time answering my question

michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 4968
Experience: Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
michelleclive and other Digital Cameras Specialists are ready to help you
Expert:  michelleclive replied 3 years ago.
Thank you for using our service and have a good day

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    358
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    182
    I'm a photographic equipment technician with over 25 years in the business
 
 
 

Related Digital Cameras Questions