I have not used Canon cartridges because they are four or five times more expensive. I have had the printer for at least two years and have never used Canon cartridges. The ones I use are the ones I have always used and the reviews are five star
I have cleaned the glass
I have just tried to copy on colour a document which is in black type with a paragraph highlighted in green
The black printing is faint and the green highlighting is yellow!
I have also just tried to copy a document with some handwriting in red pen which comes out blank!
Can I try anything else to help you identify the problem
Hi sorry I misunderstood
No I have not tried cleaning the inside of the machine. Shall I?
The printer is now working fine but the photocopier is still not right
The test document I did as follows
Red prints as yellow
blue prints a pale blue
green a very pale green
purple prints yellow
yellow prints yellow !!!
and black prints a dark greenish black and slightly shadowy
I followed your instructions but even after six or seven cotton buds each there was still a little ink on them. Should I persevere?
Just to be sure is the print head the piece with the five nozzles which the cartridges slot into
I have removed it but just want to be sure
Ok I will go and do this and let you know
Is it ok to put it back with some drops of water on it. I have shaken it and used cotton buds to get most of the water off but seem to remember that I must not touch the connections
Brilliant thank you so much all seems well now
A couple of days ago you tried to help me with my printer and I thought it was fixed. However after working for part of a 13 page document it reverted to printing out in either just black or to yellow where there had been other colours.
Can you help please
No but it only worked for about 6 pages from a 13 page document.
I have just tried to print a photo of a scene in my dining room with a blue tablecloth several small children and some food and it is almost all bright yellow!
I am not sure going over all the steps again would help would it
will do I will get back to you
Hi Freddy I am sorry but having don the same again the printer worked for three sheets of mixed colour printing and then the yellow took over again where there was anything other than black
you said it may take two or three times should I try again?liz