Hello! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Is there any error or message when scanning? Are you still able to print or copy? Do you have windows xp, vista, or 7, or 8?
If it still does not join / connect, please click on the website below:https://www.join.me, then click on "start meeting" at that website, then download and run the file join.me when it prompts or shows, (if prompted, click on Share), then tell me the 9 digit numbers that it will show in the join.me program., (Do not close the Join.me program.)
Edit: It looks like you are away. Do you still need help with this? When you are available, please reply at the box below, and let me know if you'd like to continue or not. Thank you,