Sorry I have been travelling and so only now able to respond.
I had taken out battery before and memory card to download the images that were intact in most cases (a few were badly overexposed) and expected the lens to retract. But it did not do so.
I tried your suggestion just now, also cleaning the contacts which I had not done before - screen just shows " lens error, restart camera".
A few noises this time but really I am back where I started I'm afraid.
I think that I have to take the camera to a specialist too be dismantled now -there are no quick fixes - do you agree? thanks ~John
Have to go to work now - I will try this suggestion tomorrow. John
Hello - still can't get camera to work properly and of course, the problem relating to image over-exposure will be nothing to do with the failure of lens to retract.
So it seems to me that I have not one but 2 major problems.
I think I will have to take camera to a specialist for repair now in the hope that I can find out if it worth repairing or I have to " write-off".
Perhaps I should have done this in the first place come to think of it,
Hello I have decided to take the camera in for repair as it seems to me that there could be 2 problems... though I don't have your knowledge of course- the lens sticking and the problems with over-exposure, and then the black screen.
To be honest I am worried about causing more damage to the camera by trying anything else , and hope I can get a bit more use out of it.
Nevertheless thanks for prompt response-always quicker than mine to you regards ~ John