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RUSSTING
RUSSTING, Technician
Category: Digital Cameras
Satisfied Customers: 6049
Experience:  30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
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I have a cannon eos 30d lens ef17-85 started showing error

Resolved Question:

I have a cannon eos 30d lens ef17-85 started showing error 99 now wont work if auto focus selected works with different lens and in manual focus
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  RUSSTING replied 3 years ago.
Hi,

Try performing a hard reset on the camera by removing the main battery, memory card, and the date battery using the information below. Once these have been removed, turn the camera to "ON" and allow it to sit for ten minutes. Turn the camera to "OFF", reinstall both batteries and the memory card. You will need to reset the time and date. This will eliminate the camera body as the cause of the problem.
graphic


If the lack of AF response of this single lenseremains consistant, then either the focus motor (located inside the lense) has failed, or the internal ribbon cable (providing power and control) is broken.

Canon charges around £125 to repair this problem.



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see or touch the camera, and relies on the customer's manual dexterity
and ability to follow the instructions well.

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