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Richard
Richard, Camera Repair
Category: Digital Cameras
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Experience:  Camera Repairman
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Ive installed Canon XF Utility 1.3 and Im trying to update

Customer Question

I've installed Canon XF Utility 1.3 and I'm trying to update the plugin to 2.0.3. When I do the install program says the utility is already installed. What do I need to do to upgrade the utility on my MacBook Pro?
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To uninstall it (which you need to do first) please do the following

From [Applications], open [Canon Utilities].

Move [Canon XF Utility] to the [Trash].

Move the following file to [Trash].

/ Library / QuickTime / XFMpeg2Dec.component

Once done, restart the computer and you should now be able to install the latest version.

Let me know the results please

Thank you