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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 40227
Experience:  Camera Repairman
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my powershot s31s switches on but no image

Resolved Question:

my powershot s31s switches on but no image
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you remove the battery from it and wait 5 minutes.

Put the battery back in, turn on the Powershot and tell me if you now see an image please.

Thank you
Customer: replied 3 years ago.

batteries back in still no image

Expert:  Richard replied 3 years ago.
If you press the play button (the triangle) for playback.

Do you see anything then Ken?
Customer: replied 3 years ago.

Dont understand play button?

Expert:  Richard replied 3 years ago.
On the turn level on the camera is the playback button, a Play button, like the play button on your VCR.

You can see it on page 14 of the manual here

Click me to Open

Let me know if you have any difficulties please

Customer: replied 3 years ago.

nothing happens

Expert:  Richard replied 3 years ago.
Thanks Ken

It is the LCD Screen that has faulted.

We have now confirmed this by ruling out all other causes.

I am really sorry about this and you are going to have to return the camera to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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