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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 36526
Experience:  Camera Repairman
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I am trying to download photos from my Canon 1100D. I have

Customer Question

I am trying to download photos from my Canon 1100D. I have connected the cable but the camera and computer will not connect. I have managed to connect them before so cannot see what the problem is this time. Can you assist? Many thanks Graham Cooper
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

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Can you tell me please which version of windows you are using?

Thank you
Customer: replied 3 years ago.

Windows 7 on a Mac computer

Expert:  Richard replied 3 years ago.
Thank you

Can you plug it into a different USB port on the computer and tell me if it is now detected please.

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