How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Engineer1010 Your Own Question

Engineer1010
Engineer1010, Camera Expert
Category: Digital Cameras
Satisfied Customers: 23538
Experience:  MS Electrical Engg.
16465236
Type Your Digital Cameras Question Here...
Engineer1010 is online now

Good afternoon The wife has a Cannon EOS 400D which hasnt

Resolved Question:

Good afternoon
The wife has a Cannon EOS 400D which hasn't been used for a while. She took the CF Card out and then had difficulty replacing it, once in she powered up the camera and had a view message problem with CF card? I have put two new Cf cards in to the camera but keep getting the same message.

When I looked in the slot at the pins in the bottom, one pin seems to be going across the gap horizontally

Thank you
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Engineer1010 replied 2 years ago.
Hi,
I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

The CF Card has female port ... and the CF Card slot has male pins as shown in sample pic below :


graphic


Do you mean that one of the pin in the slot is bent ?

Andy
Customer: replied 2 years ago.

Hi Andy, there is only one slot on the wifes camera, comparing with the image there looks to be one of the pins going from left to right at an angle and it looks to be horizontal to the base of the slot

Expert:  Engineer1010 replied 2 years ago.
Hi,

The image is not of your camera ... it is just a sample pic of CF card slot.

So you mean that all the pins are vertically pointing outwards and only 1 pin is bent horizontally ?

Andy
Customer: replied 2 years ago.

Yes that's correct

Expert:  Engineer1010 replied 2 years ago.
Hi,

As per the symptoms and things you have explained its evident that the pin(s) in the card slot are damaged and it needs to be repaired.

Your best option is to take the cam to a local electronic / camera repair shop where they can try to straighten the bent pin. If they can't then they will have to replace the card slot.

The pin can get bent if you insert the card incorrectly ... and this is a known drawback of CF card slots.

If camera is less than a year old, then you should get it repaired by Canon to keep the warranty active.


I am very sorry for giving you bad news, but unfortunately this is the only honest answer.

Let me know if you need further information via the REPLY TO EXPERT button

Please go ahead and RATE this answer with (Good / Excellent) SMILEY face so that I get credited for my answer from this website.

Thanks and take care!
Andy
Engineer1010, Camera Expert
Category: Digital Cameras
Satisfied Customers: 23538
Experience: MS Electrical Engg.
Engineer1010 and other Digital Cameras Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    357
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    182
    I'm a photographic equipment technician with over 25 years in the business
 
 
 

Related Digital Cameras Questions