How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 664
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

Canon 7D when trying to download images to IMAC, get the unrecognised

Customer Question

Canon 7D when trying to download images to IMAC, get the unrecognised format. It will down load 2-3 images then i have to start again. Have tried another card but to no avail. Reset camera settings. Tried a card from my 500D and had no problem?

Martin Coombes
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 3 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

How are you downloading the images to the iMac, please? by what operation(s)?

Were you able to download images by this method to this computer from this camera, before this?