How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 664
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

Canon 500D I use Canon Zoombrowser to download my images and

Customer Question

Canon 500D
I use Canon Zoombrowser to download my images and manage my files. When I am managing my files it seems very slow to react & sometimes will not let me do an index print, for example. Are there upgrades that perhaps I have not received. ~What should I do?
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 3 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

As for upgrades: they must depend upon what system you have the ZoomBrowser program installed upon.
Is your computer running Windows? if so, what version, please?
Or if your computer is an Apple, what version of MAC OS X is it running please?

Thanks.

Do other programs on your computer run slowly at times or often?