I followed all the instructions but we are still having problems. I have managed to link the camera to the computer and it has taken a photo but then it just stopes working. It wont even let me close EOS utility. I have to force quit. Then When I re open the EOS utility a menu comes up, it has a control camera option or accessories option. Under Control camera it will only let me click on the Monitor folder. This only allows me to change where the photos are downloaded to on my computer. It will not open the actual camera.
The camera is linked as it shows up in my I photos. Im not sure what to try next.
Do you have a service where we can pay someone to come to us at our studio for a charge and get it working ?