How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 645
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

Hi, I have a new Canon Powershot SX600 HS and it is used primarily

Customer Question

Hi, I have a new Canon Powershot SX600 HS and it is used primarily for taking photos of my artwork which I then upload to Blogger. This artwork is for sale so it's important that the images are really good. I am having some difficulty with taking very sharp images without the camera picking up the background weave of the canvas. What would be your advice for taking pics that avoid that?
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I don't quite understand what 'the background weave' would be - are your photos of paint-on-canvas artwork, or some other type?

I need to know this one point before advising you. Please let me know. Thanks.
Customer: replied 2 years ago.

Hello Russell, it's a difficult one. I am an artist. I paint on all kinds of "surfaces" usually with oil or acrylic paint. When I use hardboard as a surface there is no "grain" to it because I use the smooth side, prepare it with gesso (flat and smooth) and then do the painting. Often though I buy what they call "stretched canvas" or canvas stuck onto a board backing. This canvas is natural material - cotton, jute, or whatever, and it has a "weave" (it's essentially a natural woven fabric). The weave is tight because art suppliers either stretch it onto wooden bars or they stick it onto a board, but it is still visible if you look closely. The camera is showing every thread of the fabric weave as well as what I have painted on it. I was trying to think of a way to send you an example of what the camera is doing but I don't know how you are going to view it - that is, which browser you will use. The problem will only be apparent if you are using Internet Explorer, but many of my potential customers will be using that very browser. If I could edit the problem out through Photoshop then that would be fine and I could make sure that my stored pics are clean and good to be used and sent on for any purpose. Otherwise it is important that the image I take with the camera is good at that initial stage so i wondered if you might know what to do. Do you want me to try to send you an example and would you be able to look at it in Internet Explorer (vers 10 or 11)? If you look at it in any other type of browser you will not see a problem because the other browsers "correct" the quality of the image before displaying it.

Expert:  Russell H. replied 2 years ago.
By all means send me an image - words are not sufficient to illustrate such subtleties, I doubt.

I will be viewing the image in Mozilla Firefox first, but can also view it with other Windows applications such as MS Paint.
Customer: replied 2 years ago.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Customer: replied 2 years ago.


Did you get the image? It is saved as 2298 x 3096 pixels.

Expert:  Russell H. replied 2 years ago.
I see that the texture of the canvas does indeed stand out.

Perhaps you want the picture to be more 'soft-focus', so that the weave/texture of the canvas does not show much?

Or perhaps low-resolution settings would have much the same effect?

I will give you specific advice on how to achieve that effect, *if* you confirm that effect is what you are looking for.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    334
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    181
    I'm a photographic equipment technician with over 25 years in the business