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Shahid
Shahid, Customer Service
Category: Digital Cameras
Satisfied Customers: 10485
Experience:  I have been repairing Digital Cameras as qualified Sony tech
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Hi I bought a second hand Canon ZR85. i know the camcorder

Resolved Question:

Hi
I bought a second hand Canon ZR85. i know the camcorder works because there was a tape already in the machine, which i viewed. When i tried to play old tapes that i had from 7 years ago the footage is scrambled and without sound. i have around 10 tapes and they are all the same. would this be a tape deterioration or i think it my be an American camcorder as it came with an American plug but not sure if that would have any effect.
Best regards
Niall
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Rusty replied 2 years ago.
Hello, my name is Rusty. Look at one of your old tapes. What does it say on the sticker? Please be thorough, this is important.
Customer: replied 2 years ago.

Rusty

I have many different DV tapes from Sony, JVC and Pansonic and they all say " ME DVM60 Mini DV" and some of these tapes can allow long play which most of these would be recorded in.

The tape that came with the camcorder is a brand called EMTEC, Mini DV, 60ME it also says M-DVC60 and LP 90min.

7 years ago i had this model of camcorder and thats why i bought this one again, specifically so the tapes should work

Expert:  Shahid replied 2 years ago.
Hello Niall, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Do you see a word PAL written anywhere on camcorder?
- Also, where did you buy this new ZR85 camcorder, in UK or from US?
Thanks.
Customer: replied 2 years ago.

Hi Shahid

i got the camcorder from ebay and the sender is from northern ireland, but it came with an american plug. It doesn't say PAL but it does say NTSC.

I probably have recorded in PAL

Expert:  Shahid replied 2 years ago.
Hi Niall,
That is the reason this new ZR85 doesn't playback the old tapes which were recorded on PAL system. Camcorder should have PAL system to playback PAL system tapes.
I hope if you make fresh recording, it will playback fine. It is just color system difference so NTSC camcorder will not play PAL system tapes.
Please return this camcorder to seller and ask for PAL system camcorder that will help to resolve the problem.
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face under the answer then click submit button so I can get credit on website for my work.
Regards,
Shahid.
Customer: replied 2 years ago.

Shahid

just to clear. i only bought the machine to play these tapes, so effectively the machine is useless and will never work as i want it.

Regards

Niall

Expert:  Shahid replied 2 years ago.
Thats correct, your tapes have PAL video signal and will play on PAL camcorder/ machine.
This ZR85 from ebay record and playback in NTSC video signal as it is marked on it so it will not work with your old PAL recorded tapes.
I hope this info will help, please feel free to respond if you have any additional questions.
Shahid.
Shahid, Customer Service
Category: Digital Cameras
Satisfied Customers: 10485
Experience: I have been repairing Digital Cameras as qualified Sony tech
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