How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Camera Tech Your Own Question
Viet - Camera Tech
Viet - Camera Tech, Technician
Category: Digital Cameras
Satisfied Customers: 38540
Experience:  Troubleshoot digital cameras.
30037186
Type Your Digital Cameras Question Here...
Viet - Camera Tech is online now

WHEN I TRY TO DOWNLOAD SOFTWARE FOR MY IXUS155 IT SAYS SERIEL

Customer Question

WHEN I TRY TO DOWNLOAD SOFTWARE FOR MY IXUS155 IT SAYS SERIEL NUMBER IS *****
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Viet - Camera Tech replied 3 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please enter a 12-digit number, such as 787352678912
, then you can download.

Please confirm. Thank you
Customer: replied 3 years ago.

WHERE DO I FIND THIS NUMBER

Expert:  Viet - Camera Tech replied 3 years ago.

You do not find that number, just enter that number when prompted when you download. If you need the download website link, please let me know if you have a windows or mac computer.

Edit: Here is the website link to download. Please follow the steps below in order to download the software for your camera:

- For Windows computer, click on the website below:

http://www.canon-europe.com/Support/Consumer_Products/products/cameras/Digital_Compact/Digital_IXUS_series/IXUS_155.aspx?type=download&softwaredetailid=tcm:13-1135545&os=&language=

, then there, scroll down near the bottom, then click on Accept & Download,

, then when prompted for the serial number, enter 787352678912

, then click on Submit.

- For Mac computer, please click on the website below:

http://www.canon.co.uk/Support/Consumer_Products/products/cameras/Digital_Compact/Digital_IXUS_series/IXUS_155.aspx?type=download&softwaredetailid=tcm:14-1135544&os=&language=

, and follow the same steps as above.

If you are stuck, I can connect remotely to your computer, so I can download and install the camera software directly for you. Please let me know.

We've been communicating, but it looks like you are not there. When you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,