Hello Maureen! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?
Do you know the format of the video files the new camera creates, such as .mp4, .mpg, etc.?
https://www.facebook.com/help/218673814818907/With the new camera, have you tried the option MARK FOR UPLOAD at the Playback Menu on the camera, and use the MyFinePix Studio program on the computer? Please click on the images below to see:Please reply at the box below. Thank you,
I have windows 7 and I have tried mark for upload to Facebook on the camera menu and thence using FP Studio to upload to face book but to no avail.I must be missing something but I will try again. thankyou