How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 10803
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

Hi my sx40 camera got wet yesterday. Splashed with sea water. I

Customer Question

Hi
my sx40 camera got wet yesterday. Splashed with sea water.
I took out the battery and memory card, dried it and left over night
it turns on this morning but will not take pictures, the menu will not display and the zoom does not work
Can you advise?
Thanks Robert
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I advise you to dry the camera out more thoroughly, for several days. Overnight wasn't enough evidently.

It may not get the camera fully working again with absolute certainty, but it will give it a chance.

If you have silica gel packets, they are (once they are dried in the gentle heat of a very low oven (e.g. 145 degrees F) for several hours) the ideal drying agent, very absorptive of water vapor.
If you don't, uncooked plain rice will do. Blow the chaff and rice dust off it first, then put the camera, batteries removed and all hatches open, on the rice, close the plastic bag over it, in a moderately warm dry location like the top shelf of a dry closet, for several days.

See if that restores full function.
Russell H. and 2 other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.

Many thanks for your reply


Not the type of help I was expecting, you reply is sound info but that was on one of the web pages I visited before just answer.


Best wishes Robert

Expert:  Russell H. replied 2 years ago.
My answer was, I think, good sense. And the first thing to try under the circumstances.

If that effort fails, I will have other advice to offer, so please let me know what the result is, if you would care to. Thanks.

Related Digital Cameras Questions