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michelleclive
michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 4667
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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Camera powershot A620Lens not coming out . E 18 shows on

Customer Question

Camera powershot A620
Lens not coming out . E 18 shows on the screen
John
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  michelleclive replied 2 years ago.
Customer:

Hi, My name is ***** ***** i will be assisting you

Customer:

E18 error indicates that camera lens is unbale to open

Customer:

this could be due to various reasons

Customer:

have you tried changing the batterues

Customer:

batteries

Customer:

the error can result due to 1. waek batteries.

Customer:

2. if the camera had a fall or got a jerk

Customer:

3. dirt dust or sand getting stuck in the lens

Customer:

as a first step i would suggest to try changing the battery

Customer:

if that does not work, try the below..

Customer:

Remove battery and keep the ON button pressed for 10 secs..wait for 2 mins

Customer:

reinsert battery and turn on unit and check

Customer:

if still the same error, then in unit is within warranty cover contact canon to get an inwarranty service arranged for the camera

Customer:

out of warranty refer to below videos which might be helpful

Customer:

let me know if you have any questions

Customer:

please click on a smiley face below if your question was answered and information shared was usefuk

Customer:

thanks for choosing just answer

Customer:

you may click on a smiley face below and click submit now

Customer:

let me know if you have any questions

JACUSTOMER-wt4epk1m- :

Ireland

Customer:

please let me know if you have any further questions

Customer:

please click on a smiley face below if your question was answered and information shared was useful

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