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Steve G.
Steve G., Technician
Category: Digital Cameras
Satisfied Customers: 17900
Experience:  VP of electronic repair company.
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Hi, I have a Canon PC1080 Digital Camera, I have followed the

Resolved Question:

Hi, I have a Canon PC1080 Digital Camera, I have followed the instruction to embed date etc on Photos, I can see the facility on the menu, it is off, but, I cannot highlight it to turn it on.
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Steve G. replied 2 years ago.
Steve G. :

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Steve G. :

I don't think PC1080 is a valid model number. Can you check that please?

Customer:

Hi Steve,

Steve G. :

Hi there

Customer:

That is the number on the info plate on the bottom of the camera, sorry, hang on Power Shot A400 that is on the handbook, my apologies. Paul

Steve G. :

Ok. I'll pause the timer while I grab the book. Hold on.

Customer:

Thanks

Steve G. :

Ok, the way that Canon does it, is to embed the time/date info in the file data. The date and time will not appear on the photos until they are printed out.

Steve G. :

So when you look at them on the camera's screen, you will not see it .

Customer:

Hi Steve, It was working several months back, I understand about embedding only when printing out the photos, I have printed some of, but nothing. As I said, on the menu it is turned off, I cannot highlight it to turn it on.

Steve G. :

Ok. Hold on.....

Steve G. :

You're not in one of the SCN 'Scene' settings are you?

Steve G. :

Although that should work but flip it to a regular shooting mode just to see.

Customer:

No, this is on take picture setting, I press the menu button and get a drop down, I scroll down to the bottom, there is the on/off which is off and I cannot highlight it to turn it on, scrolling down will not go down further from the timer command.

Steve G. :

Ok, read this: http://screencast.com/t/Q3eApaKmnik

Steve G. :

Do you see that icon on the LCD?

Steve G. :

That's the resolution - Postcard Print

Steve G. :

I'm sorry - that is M1 resolution

Steve G. :

You can only do date/time in M1 resolution.

Steve G. :

1600 x 1200

Customer:

Hi again, nothing on LCD I have set it to M1 resolution, I can still see it on the menu list, but, cannot access it, should I take a photo and print it out to see if it is on there?

Steve G. :

Yes. Let's try that.

Customer:

ok

Customer:

Are you coming back? I have tried printing off a shot, no date stamp.

Steve G. :

I'm here. Sorry about that.

Steve G. :

I'm unclear as to why the option is grayed out.

Steve G. :

Do you have the correct time and date set in the camera?

Customer:

I am mystified, I have the correct date and time, to set that is not a problem, this is what I do not understand.

Steve G. :

Ok. Hold on...

Customer:

Hi, sorted, you were correct, it only works in Postcard mode, not M1.

Steve G. :

Ahh, ok. The manual is a little vague there - poorly written actually.

Steve G. :

Excellent.

Steve G. :

Let me know if I can help you further. I'll be here.

Customer:

Must be when they translate it from Japanese, I speak three languages and each one has a very different way of stressing points, one word can take the whole thing out of context, very often I use Google to translate, it gives you an idea, but, no way accurate. Anyway, many thanks for you help. Fantastic.

Steve G., Technician
Category: Digital Cameras
Satisfied Customers: 17900
Experience: VP of electronic repair company.
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