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michelleclive
michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 5609
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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Printer MG2550 NO PRINT DIALOGUE BOX APPEARS.

Resolved Question:

Printer MG2550 NO PRINT DIALOGUE BOX APPEARS.
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  michelleclive replied 2 years ago.
michelleclive :

Hi, My name is ***** ***** i will be assisting you

michelleclive :

please let me know the operating system installed on your computer

michelleclive :

also let me know how is printer connected..usb or wifi

Customer:

Windows 7

Customer:

usb

michelleclive :

ok..so is it a specific program from which printer is not printing

Customer:

yes

michelleclive :

or nothing is printing at all

Customer:

nothing

michelleclive :

ok

michelleclive :

when was the last time it printed fine

Customer:

Earlier to-day

michelleclive :

or is it the first time you are trying to print

michelleclive :

ok

michelleclive :

dont worry i will help you out in fixing this

michelleclive :

unplug printer usb from computer

Customer:

Have done

michelleclive :

turn off printer and unplug usb cord

Customer:

Have done

michelleclive :

ok..now keep the ON button on printer for 10 secs

michelleclive :

let me know once done

Customer:

yes

Customer:

done

michelleclive :

ok...now on your computer...click start..devices and printers

michelleclive :

right click on canon printer icon and remove\delete

michelleclive :

let me know once done

Customer:

yes

michelleclive :

next in that same window do you see add printer option on top

michelleclive :

click on that

Customer:

yes

michelleclive :

once the add printer wizard opens, plug in the printer usb to computer and turn on printer

michelleclive :

then follow the steps on computer for add printer wizard to add the printer again

michelleclive :

once its done try printing and let me know

michelleclive :

please let me know the status

michelleclive :

if your issue has been resolved, please click on a smiley face below to rate my service

michelleclive :

if issue persists, let me know and i will assist you furrther

michelleclive and 2 other Digital Cameras Specialists are ready to help you