I have completed the reset task.
I have a black strip at the top of the viewing screen where numbers are counting, and there is a red dot with Rec beside it?
Do you mean the green auto on the wheel on top of the camera with other selection being m,av,tv, p live, scn etc? This wheel is set to auto?
Yes, that is the wheel. Yes, when it is set to AUTO it should be shooting pictures, or video, with automatic adjusted exposure and focus etc.So if it is still shooting video, it may be in video mode.
Having consulted the documentation about this point, I think that you are pressing the movie button (-the button with a 'hole' in the center', to the immediate right of the grid of nine holes-), instead of pressing the shutter button.Unusually enough, this camera does not have a separation of video mode and still-picture shooting modes, but has two different buttons for those two different basic camera functions instead.Please rate my Answer - favorably I would hope - so that I may be paid for the work I have done on your case. Thanks, ***** ***** luck.
Many thanks for your assistance