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RUSSTING
RUSSTING, Technician
Category: Digital Cameras
Satisfied Customers: 6050
Experience:  30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
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hi i have just got a canon eos 1d mk4 2nd hand there was

Resolved Question:

hi i have just got a canon eos 1d mk4 2nd hand there was no software with it but i have canon dpp from my previous camera a 7d, i cannot get the viewer to display RAW it will show them in the preview when downloading but the editing screen is just a grey square with a cross through it
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  RUSSTING replied 2 years ago.
Hi,

What version of DPP are you using?
Customer: replied 2 years ago.

hi its 3.7.1.1

Expert:  RUSSTING replied 2 years ago.
You need to update to update to at least 3.73 which added support for the 1d mk4.

http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_1d_x#DriversAndSoftware

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