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michelleclive
michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 5490
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I have a Canon MP 230. There is a support code 1700 The ink

Customer Question

I have a Canon MP 230. There is a support code 1700
The ink absorber is almost full. Press the printer start button to continue printing.
Have done that it will not print
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  michelleclive replied 2 years ago.
Customer:

Hi, My name is ***** ***** i will be assisting you

Customer:

ink waste absorber full error message indicates that the ink absorber pad is full and needs cleaning

Ink absorber pad is a sponge pad that absorbs excess ink during printing and routine cleaning processes

Customer:

when this pad gets full it needs to be replaced as there is a risk of ink getting spilled in in the internal circuit of the machine

JACUSTOMER-zru9p0fu- :

Where is it and how do I replace it

Customer:

there is however a ink counter taht needs to be reset that might flash this error

Customer:

how old is thsi printer

Customer:

and how often is it used for printing

Customer:

try this sequence..Turn off printer by pressing the power button
press the Stop\reset button and press Power button.
Keep holding down Power button and release Stop\reset button
Press ResumeStop\reset button 2 times then release BOTH buttons
Green lights will flash and then stop blinking.
When green lights are solid, press the Stop\reset button 4 times.
Press the Power button and the printer should turn off, if not, press the Power button once more.

Customer:

once done try printing and let me know the status

JACUSTOMER-zru9p0fu- :

Oct 2013 and every day. It is the yellow light that is flashing

Customer:

ok

Customer:

try the sequence i gave above

JACUSTOMER-zru9p0fu- :

keep trying

Customer:

let me know the status

Customer:

ok...so is it still flashing the same code

JACUSTOMER-zru9p0fu- :

keep trying

Customer:

In that case, the ink absorber will need to be replaced

Customer:

as the unit is more than 1 year ...its out of warranty

Customer:

if you slide the carriage cradle at one end...then beneath it you would be bale to see a sponge pad

Customer:

that is the ink absorber...you can take that out...clean it with warm water so taht all ink comes out...let it dry for few hours and then reinsert and check

Customer:

if the printer still repeats the error code, you can buy a replacement ink absorber from any local printer repair store or directly from canon

Customer:

let me give you the contact# ***** canon

Customer:

44 (0) 20 7660 0186

Customer:

let me know if you have any questions

Customer:

i hope you understand that in case of hardware faults\consumable replacement\jams..i can only suggest the steps but cannot make a bad part work again

Customer:

you may click on a smiley face below if your question has been answered...Thanks for choosing Just answer

Customer:

Wishing you and your family Merry Christmas

Customer:

you may click on a smiley face below and click submit to complete the rating

Expert:  michelleclive replied 2 years ago.
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