I am not using a cable to download the data I am trying to use Wi Fi. I have gone through all the instructions in the User's Manual & initially (a couple of weeks ago) the procedure worked fine. But now I come to download new photos I get this connection problem. I suspect the problem may be related to Windows updates since I last downloaded photos but I have no idea where to look.
I have tried turning off the Firewall & this makes no difference
Got it - thanks. I think restarting the computer was the secret