Digital Camera Repair Questions? Ask a Camera Expert.
camera brought for christmas so a couple weeks old - its been kept - were in the UK so were good on the cold….. it's not got wet or been to the seaside just yet…. when you to playback i can see the images have taken 71 photos so not masses… i'm gutted do you think that the possibly that it should go back to supplier as would be under guarantee if your suggestion does not work…..
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Image sensor failure is serious. It usually only happens after years of use, and some exposure to extreme temperatures or exposure to damp.
By all means, return your camera to the vendor or store, for an exchange free-of-charge for an equivalent working new camera.
Good luck. (I must mention to check that you need to check that the lens cover is not still on. It's just something to mention, once.)
the camera has been a in case and no lens cover it has the retractable lens and the automatic shutters - i'll see how it is in the morning