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Category: Digital Cameras
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Canon 5D mk iii Autofocus will not work on manual settings.

Resolved Question:

Canon 5D mk iii
Autofocus will not work on manual settings. Works on auto and C1-3 ok. Tried several lenses. Cleaned contacts and cleared settings. Any advice? There is no canon service in my country!
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Rick replied 2 years ago.

First of all, may I ask, where is Mauritius?

Customer: replied 2 years ago.

Hi Rik. Mauritius is in the Indian Ocean

Expert:  Rick replied 2 years ago.
Ok. I can see why there's no repair centers there..

Have you tried a full reset of the camera functions? This option is available in the custom functions menu
Customer: replied 2 years ago.

Yes - have tried that already.

Customer: replied 2 years ago.

Have done a full reset

Customer: replied 2 years ago.

Have done a full reset. Can you suggest what else could be the issue?

Expert:  Rick replied 2 years ago.
A full reset will bring the camera back to factory defaults and the camera should have AF in all modes. If it doesn't, it must be an internal, technical problem which will take some "hands on" diagnosis. You're going to need to ship it to a repair center. Here's a link to the Canon Product Support websitr to get you started,

http://support-in.canon-asia.com/?business
Rick, Technician
Category: Digital Cameras
Satisfied Customers: 1704
Experience: I'm a photographic equipment technician with over 25 years in the business
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