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Richard
Richard, Camera Repair
Category: Digital Cameras
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Experience:  Camera Repairman
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Why will my laptop not connect wirelessly to my Canon MG4150

Customer Question

Why will my laptop not connect wirelessly to my Canon MG4150 printer?
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Has it worked before? If so, when did it stop working?
And which version of windows is on the computer?
Thank you
Customer: replied 2 years ago.

Yes it used to work but changed broadband provider when we moved and it has not worked since. Using Windows 7

Expert:  Richard replied 2 years ago.
Thanks Tanya
The reason is you have to install it again as you now have a new wireless network from the new provider.
So first, on the computer, go to Start, Devices and Printers, and right click on it and select Remove
Then run through the installation again exactly like you did initially when you got the printer, and once it is connected to the wireless network and you have it installed on the computer it will work again.
It just needs to be installed on the new wireless network and again on the computer with the new settings.
Let me know the results please
Thank you

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