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Rusty
Rusty, Customer Service
Category: Digital Cameras
Satisfied Customers: 5524
Experience:  Digital media expert, Computer program and operating system expert
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I have a Canon powershot 120 that used to connect fine to both

Customer Question

I have a Canon powershot 120 that used to connect fine to both Facebook and my I pad but now it won't connect to either. Whichever ap I use whether the new camera connect or the older ap it just says my camera is not connected. It used to work fine but has never worked with the new camera connect ap
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Rusty replied 1 year ago.
Hello, my name is Rusty. It looks like you're using the wrong app. First, make sure your camera is connected to wifi. That is how it talks to the iPad.
Now on your iPad, download the Canon CameraWindow app. That is the app to use. It should detect your camera, and you're good to go.
Let me know if you have trouble connecting to the network.

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