Thank you for your question, my name is ***** ***** I look forward to assisting you.
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you use the program IJ Scan Utility which should have been installed when you installed the printer.
If you do not see this program on your computer, you can download it free from my link belowClick me to view
You then run the program, and within the program you perform a scan.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.