How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Camera Tech Your Own Question

Viet - Camera Tech
Viet - Camera Tech, Technician
Category: Digital Cameras
Satisfied Customers: 35781
Experience:  Troubleshoot digital cameras.
30037186
Type Your Digital Cameras Question Here...
Viet - Camera Tech is online now

I have a canon eos 1100 D camera and lately when I have downloaded

Resolved Question:

I have a canon eos 1100 D camera and lately when I have downloaded the images to my computer there seems to be alot of the images that are not on the Sd card. I know that I have not deleted them and I notice that there are no gaps in the number sequencing on the card either.
Any idea what the issue is?
Thanks
Baz
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Viet - Camera Tech replied 1 year ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you mean lots of images are missing on the computer after downloading? Or do you mean lots of images are missing on the camera's sd card?

Do you have windows xp, vista, or 7, or 8, or mac computer?

With camera and/or sd card inserted to the computer, then open the device or drive letter on the computer, then open the DCIM folder and/or any subfolder, do you see all your images there?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.

Hello

Lots of images on the cameras SD card are missing, when the card is inserted in the computer all of the images are not there.

Hope that helps

Expert:  Viet - Camera Tech replied 1 year ago.
Unplug the camera from the computer, then insert the SD card to the camera, then view your photos on the camera, are all your images still there? Please reply at the box below. Thank you.
Customer: replied 1 year ago.

I have done that and the images are not on the SD card

Thanks

Expert:  Viet - Camera Tech replied 1 year ago.
Do you have windows xp, vista, or 7, or 8, or mac computer?

Let's do this: Take a few new pictures, then transfer to them to computer, then does any get missing? Thank you.
Customer: replied 1 year ago.

I am using windows 7.

No images go missing, however due to my job I often take 150 + images at any one time.

The problem has only occurred once, however I have noticed that in the past, it wont let me open the image as it says that the file is either to big, corrupt or damaged.

Expert:  Viet - Camera Tech replied 1 year ago.

Maybe the SD card is corrupted. Can you format it from the camera menu, then check? If needed, try with another SD card. Please let me know. Thank you.

Customer: replied 1 year ago.

I have formatted the SD card and have taken lots of new images and none appear to be missing

Maybe it is an intermittent issue with the SD card.

Can there be anything wrong with the camera?

thanks

Expert:  Viet - Camera Tech replied 1 year ago.

Usually, the issue is with the SD memory card. If needed, view some photos on the camera before inserting to computer for transferring. If needed, please test with another SD memory card. Thank you.

Viet - Camera Tech, Technician
Category: Digital Cameras
Satisfied Customers: 35781
Experience: Troubleshoot digital cameras.
Viet - Camera Tech and 3 other Digital Cameras Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    342
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    181
    I'm a photographic equipment technician with over 25 years in the business
 
 
 

Related Digital Cameras Questions