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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 40166
Experience:  Camera Repairman
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I have a problem with my canon printer. I recently changed

Resolved Question:

I have a problem with my canon printer.
I recently changed the cartidge and now there is a number 6 showing in the window and the printer will not work
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the model of the printer please?
Thank you
Customer: replied 2 years ago.

PIXMA

Expert:  Richard replied 2 years ago.
Thanks, ***** ***** the full model but Press and hold Stop/Reset button for at least five seconds
Does this clear the error?
Customer: replied 2 years ago.

There is only a on/of button

MG3250 is the model number

Expert:  Richard replied 2 years ago.
Thank you
This refers to the panel still being opened that you open to change the cartridge.
Open it again and close it with a bit of force, does this remove the error?
Customer: replied 2 years ago.

Still flashing E and 1 and 6

Expert:  Richard replied 2 years ago.
Thanks
Can you put the other cartridge back i and tell me if it still gives you the error please.
Customer: replied 2 years ago.

I do not have the old cartridge as it dumped a few days ago

Expert:  Richard replied 2 years ago.
ok, the next cause for this is a fault with the cartridge.
You removed any plastic and wrapping from it?
Customer: replied 2 years ago.

All packing removed, I will now go and purchase a new one in case the present one is faulty

Thank you for your assistance

We will see if the new one solves the problem

Expert:  Richard replied 2 years ago.
Thank you
A common cause is a faulty cartridge so we eliminate this next.
Let me know the results please
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