Digital Camera Repair Questions? Ask a Camera Expert.
My camera works ok with the computer on iphoto, the ready installed mac software. It just doesn't give the same detailed info on each image.
My files of the last 4 years are all on Canon Image Browser.
Having a gizmo to add more photos would not really help, as Image Browser now can't handle simple edits, copying and saving, with the several thousand pics already there. It just keeps crashing, or losing edit info and reverting to the original image. Also turns image number to gobbledegook.
If there is no way of updating Image Browser I will simply have to use other software. iphoto will do for now.
Well, I downloaded that, but it hasn't helped. When I plug in my camera, which should initiate the CameraWindow part of the software, a box appears with "The camera has been disconnected. The software will now close" There's an OK box, if I click that the whole thing disappears. If I switch off the camera, then switch it on, it says "CameraWindow is already running. Start Aborted" Clicking OK to that brings me back to the previous one. So I can't download images into Image Browser using CameraWindow.
Trying to save an edited image already in Image Browser causes one of three responses. 1. Software quits. 2. Image is saved but the image number becomes 'jumble of symbols.jpg'. The symbols are not on the keyboard, so I can't replicate that. 3. Or it works as normal. I haven't discerned a pattern in this. It seems to be random.
Thanks for your help so far, sorry about the rating before, I wasn't understanding how this service works.
No. Should I have?
If so, would I need to store the files on a usb stick first?
I've no idea how I would remove the old version.
OK, I deleted the old program and installed the new. It seems to have found some of the images, though not all. But I did save everything first so no worries. I very much preferred the original version of Image Browser to this one, but it seems to work, in a more limited way than the old version. Camera window still doesn't work though, so I still can't download pics from my camera.
Sorry, but all that tells me is that the 'CameraWindow' part of the software has not downloaded. Previously, all I had to do was plug in the camera and CameraWindow would engage automatically, one click would transfer all images that hadn't been transferred before and the Image Browser software would then come on. As I've already said, the new version of image browser is not an improvement, in most aspects it is inferior to iphoto, which does work fine with my camera. I don't think I want to start 'manually' entering my camera and dragging stuff into the now inferior image browser. I'm now thinking of ditching Image Browser altogether and loading all my files in iphoto instead.
Sorry for the delay in replying, but this is not my full time job (if it was I'd be better at it!) and I don't always have time to explore the limits & potential of the new programme.
I tried that, but the camera does not appear anywhere.
I have now used my back up files on usb stick to load all previous files onto iphoto which is already on the macbook. It's not as good as the original ImageBrowser, but it's better than ImageBrowser EX, and it works, and I can transfer new photos from my camera (easily).
What's a flash drive anyway?