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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 36526
Experience:  Camera Repairman
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I have a canon MG6150 printer. All was well but now I cannot

Resolved Question:

I have a canon MG6150 printer. All was well but now I cannot get MAGENTA to print. I have replaced the cartridge and checked the printer maintenance proceedures. This tells me all is ok but I still do not get any colour magenta when I print. Even just 'copy' doesn't get me a magenta. The other colours are ok.
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It appears the Magenta print head is blocked.
Can you do a deep printhead clean please by following the instructions on my link below
Click me to view
Once done, tell me if Magenta no prints.
Let me know the results please
Richard and other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.

hello Richard,

After sending this question in I realised that I have already asked for help with the same problem(Dec 2013). You suggested alcohol and water - one for the contacts and one for me- and it worked! So I did the same again this morning and all is well again. Do you have any expert replies for geriatric failing memory? Many thanks, Rosemary

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