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Ask Viet - Camera Tech Your Own Question
Viet - Camera Tech
Viet - Camera Tech, Technician
Category: Digital Cameras
Satisfied Customers: 38584
Experience:  Troubleshoot digital cameras.
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Photos taken with a Canon G16 camera download to my pc as CTG

Customer Question

Photos taken with a Canon G16 camera download to my pc as CTG files? How can I open these photo files?
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Viet - Camera Tech replied 2 years ago.

Hello Oliver! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Don't touch those CTG files; those are not photo files; those are setting files. Do you see any other folder / files instead?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.

Yes I see IMG files which are opening ok

Expert:  Viet - Camera Tech replied 2 years ago.
Great. Are those all your photos? Or is there any photo missing? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

All the photos seem to be there

Expert:  Viet - Camera Tech replied 2 years ago.

Great. All photos taken will be in the IMG type, so all you need are the IMG files. Do you need help with anything else today? Thank you.