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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 10787
Experience:  Working with digital cameras & questions for nearly 8 years.
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Powershot A460 Bright light appears to overpower the picture. It

Resolved Question:

Powershot A460
Bright light appears to overpower the picture.
It is OK looking at the picture but dazzles out when to shutter is pressed.
Help!!!
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Exposure control may be the problem. This problem sounds so unusual that I suspect your camera is, quite simply, 'broken'.

But try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
Customer: replied 2 years ago.

I have had the camera for several years.

I don't think the camera has been badly treated - no more than normal.

I did suspect that it is 'broken' or something is.

I was wondering if there was a way of testing it, or even repairing it.

It is a pity to throw away what was a good camera.

The replacement - a Sony Cyber-shot is not as good although you can stuff it in your pocket easier.

Expert:  Russell H. replied 2 years ago.
At several years old, unfortunately your camera is no longer covered by warranty.

So you have a decision between having it serviced, and recycling it. (Either Canon will recycle it, or you could try selling it as-is on Gazelle.com, doubtfully... unless they only handle cell-phones and smartphones nowadays.)

To contact Canon UK about having it serviced:

http://www.canon.co.uk/support/consumer_products/services_locator/

and use the facility on that page to locate a repair centre local to you, then contact them (and perhaps ask them for an estimate on the repair cost.)
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