How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 11540
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

I have a Canon Power Shot SX260 HS (the second one I have had).

Customer Question

I have a Canon Power Shot SX260 HS (the second one I have had). The on/off button has stuck down for some reason (same thing happenedd with previous one) and I cannot swith on or off!
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If your camera has not been mistreated, and is less than a year from its purchase date, then you need to send it to Canon UK servicing to have it repaired under warranty.

http://www.canon.co.uk/support/consumer_products/services_locator/

will locate a Canon repair centre near you (if asked, select
IXUS and PowerShot Cameras
and click on Submit) to which you may send your camera for repair.