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michelleclive, Other
Category: Digital Cameras
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Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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Canon Pixma Mg 5150 . Display shows U052 Print head fault.

Resolved Question:

Canon Pixma Mg 5150 . Display shows U052 Print head fault. How do I correct the fault?
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  michelleclive replied 1 year ago.
The error code U052 is a printhead temperature sensor error.
This usually results due to a faulty printhead or a failing sensor which needs service or replacement of faulty parts.
However, you may try the below intermediate steps
turn off the unit....unplug the power cable
now remove the cartridge...manually slide the carriage assembly\ printhead back and forth
also clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on it
clean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcohol
also reseat the printhead.
turn on unit and check
if still the issue repeats then the unit would need service as it could be either a faulty printhead or a sensor failing.
in such a case if unit is within warranty please get it serviced through canon else take a service estimate cost from a local repair store as in case its a printhead failure you may get it replaced. however, in case its a sensor failure, the repair might be costly and you may consider going in for a new unit
i hope you understand that in case of hardware faults i can suggest cleaning and reset steps but cannot make a bad part work again
Let me know if you have any questions
please click on a smiley face below or stars above to complete the rating if your question has been answered
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michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 4965
Experience: Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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