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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 35380
Experience:  Camera Repairman
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How do I download my photos from my IXMUS 265 HS camera to

Resolved Question:

How do I download my photos from my IXMUS 265 HS camera to my Computer
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Are you using a Mac or Windows computer and which version?
Thank you
Customer: replied 2 years ago.

Windows 7

Expert:  Richard replied 2 years ago.
Thanks Peter
Connect the camera to the computer then turn the camera on.
Then click on Start, Computer
On the left, list under C drive you should see the camera list there.
Double click it and you can then copy the photos from the camera to the computer
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Customer: replied 2 years ago.

Hi I cannot see any reference to the camera on the file list to click

Expert:  Richard replied 2 years ago.
How do you mean on the File list to click Peter?
Customer: replied 2 years ago.

When I click the start button up comes a list of programmes, no refrerence there

to camera

Expert:  Richard replied 2 years ago.
ok, you mis read the instructions Peter, can you please follow them carefully, I will repeat them again. There is no mention of programmes.
Connect the camera to the computer then turn the camera on.
Then click on Start, Computer
On the left, list under C drive you should see the camera list there.
Double click it and you can then copy the photos from the camera to the computer
Customer: replied 2 years ago.

After clicking on Start amd I expexted to go to my computer to select drive C

Expert:  Richard replied 2 years ago.
You need to click Start, then click Computer
On on the Left side of the window under C Drive you will see the camera listed there.
Customer: replied 2 years ago.
I have been to C drive and ther is no camera listed ther
Expert:  Richard replied 2 years ago.
ok, can you try connecting it please to a different USB port on the computer.
Tell me if it then appears please.
Customer: replied 2 years ago.

Ok tried another usb socket

Expert:  Richard replied 2 years ago.
and the results Peter?
Customer: replied 2 years ago.

Did you get my last reply, success now

Expert:  Richard replied 2 years ago.
No, just got this one, but good to know Peter! You just need to use this port.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 35380
Experience: Camera Repairman
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