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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 10765
Experience:  Working with digital cameras & questions for nearly 8 years.
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I've lost the trim ring from my Canon S3IS c

Resolved Question:

I've lost the trim ring from my Canon S3IS camera, the one that has to be removed to attach the adaptor to take a lens hood, etc. Is it possible to obtain a replacement please? Thanks, ***** ***** XXXXX

Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If you bought the camera in the USA, or ordered it from there, you need to contact Canon USA's Parts dept. by calling(###) ###-####(Canon Parts Order Desk), or(###) ###-#### (Canon Direct Store).

You may be asked whether you have one mm size or the other... I believe the distinction is between 52 mm and 58 mm.

If this answers your question adequately, please rate my Answer, so that I may be paid for the work I have done on your question. Thanks, ***** ***** luck.
Russell H. and other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.

Russell,

The camera was purchased second-hand in the U.K. so I assume that the original owner bought it in Britain. Do you happen to know whether there is an equivalent of the American Canon parts department here?

Thanks, Peter

Expert:  Russell H. replied 2 years ago.
OK, Peter: I suspected you were in the UK not the USA, but I wasn't sure until now. I will research contact info. for Canon UK Parts...... Partmaster.co.uk seems to be a supplier of Canon parts.http://www.partmaster.co.uk/camera/canon/catalogue.pl?path=97229,133522:97230&http://www.partmaster.co.uk/canon-parts/shop.pl H Lehmann also sells Canon spare parts:http://www.hlehmann.co.uk/#!spares/component_53793 Canon UK themselves seem not to have a spare parts department of their own:http://www.canon.co.uk/where_to_buy/for_home/canon_consumables/ To contact Canon to see if they have a Parts or Spare Parts department, seehttp://www.canon.co.uk/support/consumer_products/telephone_numbers/- their phone # ***** +44 (0)207(###) ###-####

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